Overview

Backup Jobs in Xelon HQ provide automated, scheduled backups for your virtual machines. Each backup job captures a point-in-time snapshot of a VM, enabling you to recover from data loss, corruption, or accidental deletion. Backup jobs are configured per device and can be accessed from the device detail page.

Viewing Backups

To view backups for a device, navigate to Virtual Datacenter > All Devices, open the device you want to inspect, and click the Backups tab. The Backups tab shows:

• Backup plan: A dropdown to select the active backup plan for the device. Choose a plan or set it to None to disable backups.
• Active backups: A table of recent backup points, each displaying the Backup time timestamp. You can sort by date in ascending or descending order.
• Active downloads: If you have requested file downloads, they appear in a separate table showing path, creation time, backup time, expiration time, and status.

Backup Plans

Backup plans define the backup frequency for your devices. Each plan is associated with a cloud location and determines how often backups are taken.

Selecting a backup plan

In the Backups tab, use the Backup plan dropdown to select a plan for the device. If the device does not yet have a backup plan, you can choose one from the available options. Select None to disable backups for the device.

There is no free-form tagging: you cannot create custom labels (such as production or web-tier) to organize devices. The only choices are the predefined backup plans available for your cloud.

Changing the backup plan

To change the backup plan, select a different option from the dropdown and click Change. A confirmation dialog will appear informing you that a monthly fee is charged for each device with backups enabled.

Backup Points and Actions

Each backup plan produces backup points (restore points) that appear in the Active backups table. For each backup point, you can perform the following actions:

• Restore: Perform a full VM restore from that backup point. See the Restore page for details.
• Prepare for file restore: Mount the backup point to browse and selectively recover individual files. This option is available when no other restore point is currently mounted.

You can also export a PDF summary of all backup points by clicking the Export PDF button above the backups table.

Best Practices

• Enable a backup plan on every production VM. The plan determines how often backups run, so choose a plan that meets your recovery objectives (e.g. a daily-or-better cadence).
• Test restores regularly to confirm that backup data is usable and meets recovery time objectives.
• Track protection coverage using the protection statistics dashboard, which shows how many VMs are protected versus unprotected and the date of the last successful backup (refreshed every 24 hours). Note that it does not report individual backup failures, and there is no in-app option to configure backup-failure notifications.
• Retain multiple backup points to protect against delayed detection of data corruption.
• Document your backup strategy including retention policies, RPO targets, and escalation procedures.