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Login and Security

Pro tips to safeguard your Xelon HQ access.

At Xelon, security is our top priority. We care about building a service you can trust, so we’ve rounded up some tips to keep your account secure.


How does Two-factor authentication work

Two-factor authentication (2FA) adds an extra layer of security to your login. When enabled, 2FA asks users to enter a verification code from their device in addition to their Xelon password. With 2FA we ensure that even if a password was compromised, a user won't access Xelon HQ until they verify the login from their device.

Enable Two-factor authentication

Enabling 2FA is as easy as that:

  1. Within your organization page, go to Manage organization tab
  2. In the Options box, click Edit
  3. Enable the 2factor SMS toggle

Enable_2FA.gif

Just so you know

To ensure full 2FA coverage, we check whether all users have mobile numbers assigned, and we'll let you know if some of them don't.